COVID-19 Related Repair Delays
Due to the impact of COVID-19 on our National Service Centers, we are currently experiencing longer than normal turnaround times for repairs. Our current turnaround time is currently 10-15 days. We’re working hard to bring turnaround times down, and are doing so with safety as our top priority. For additional information, please contact Customer Solutions at 1-800-848-9024.
Welcome to the Olympus Repair Services Web Portal. On this site you can submit a service order, track the status of your repairs, view 120-day repair histories, and view your facility's equipment inventory … all online, 24/7.
Repair Prevention Tips:
- Ensure that all staff who come in contact with equipment understand and follow prescribed use and handling.
- Inspect equipment on a routine basis. Check watertight caps, pistons and visible seals for wear and tear.
- Leakage test equipment prior to reprocessing to avoid fluid invasion.
- Never force buttons, switches or angulation capabilities during use.
- Fix minor damage before it becomes a major repair.
Please click the Contact Us link to share any feedback you have about this site. Thank you.
Olympus America Inc.